4+
Cities supported
Lagos, Abuja, PH, Ibadan
About us
Last-mile logistics built for how Nigeria communicates.
ChattyCourier is a conversational delivery platform that lets customers book, pay, and track shipments entirely in chat — while giving courier companies a modern dispatch stack without building their own apps.
0
Customer app installs
Book entirely in chat
100%
POD & OTP
Verified handover on every trip
SaaS
Multi-tenant
White-label for courier brands
The problem
Nigeria's delivery market is fragmented: customers juggle phone calls and multiple apps, riders lack structured workflows, and courier companies run on spreadsheets and WhatsApp groups. The result is missed SLAs, weak proof-of-delivery, and no visibility for operators or investors.
Our solution
ChattyCourier unifies booking, routing, payments, rider ops, and admin consoles in one platform — meeting users on WhatsApp while powering professional dispatch behind the scenes.
Platform
Why investors and operators care
- WhatsApp-native booking — zero friction for Nigerian customers who already live in chat.
- Full-stack ops: AI package read, Google routing, Paystack, live tracking, POD, disputes, and admin bird's-eye.
- SaaS for independent courier companies — onboard riders, jobs, earnings, branding, and settlement modes.
- Rider referral program — refer-a-rider rewards when both parties complete qualifying trips within a window.
- Configurable vehicle categories — tenants define bike, car, van, truck (or custom) types for rider registration.
- Multi-city zone pricing, surge transparency, COD reconciliation, and address verification as a standalone business line.
- Address verification product: tenants queue properties via form, CSV, or API; riders VERIFY on-site with photo evidence.
- Planned multilingual support: English, Pidgin, Hausa, Igbo, Yoruba via LANG preference.
- Planned mobile apps: optional Rider, Operations Control Tower, and Merchant apps on the same backend.
- Platform AI: dispatch scoring, dynamic pricing, capacity forecast, address intelligence, rider digital twins.
- API + webhooks for e-commerce and bulk CSV import for dispatch teams.
Vision
Where we're headed
Become the operating system for independent courier fleets and e-commerce last-mile across West Africa.
Leadership
Founding team
Operators and builders focused on Nigeria's conversational economy and last-mile infrastructure.
Constance Oshafi
Founder & CEO
Vision · Partnerships · Fleet growth
Founder and CEO driving vision, partnerships, and go-to-market for conversational last-mile across Nigeria. Focused on scaling independent courier fleets and building trust through verified delivery and operator-grade tooling.
Emmanuel Tondo
Co-founder & COO
Operations · Rider programs · SLAs
Co-founder and COO overseeing operations, rider programs, and day-to-day execution. Experienced in building rider onboarding, zone pricing, and SLA playbooks for high-volume urban corridors.
Partner with ChattyCourier
Scouting independent courier companies across Nigeria. Book a walkthrough of the ops console, rider referrals, address verification, and tenant onboarding.